Straight answers about VoIP, equipment, contracts and SIP trunking. Don’t see your question? Call us.
VoIP stands for Voice over Internet Protocol: phone service over the internet. The two biggest benefits are lower costs and more features.
Plan for about 100 Kbps up and down per simultaneous call (3 calls: 300 Kbps; 5 calls: 500 Kbps; 10 calls: 1 Mbps). For the best quality we recommend 3 Mbps up and down.
Yes.
Yes.
Enhanced 911 sends your location to emergency services when you dial 911. The FCC has required E911 support for VoIP since May 19, 2005.
You need an internet connection and an IP phone or the app. Some setups need extra equipment, like a PBX gateway. We’ll tell you exactly what you need.
No. There are no setup fees.
There is no contract.
Yes.
A SIP trunk is a direct connection between your business and an internet phone provider. It lets you use VoIP without an IP-to-phone-network gateway.
Make and receive local and long-distance calls, reach emergency services and directory assistance, and use a range of phones, plus email, texting and web.
When you want flexible line counts without paying for unused analog lines or partially-used T1/PRI circuits.
It depends on your current system. Older PBX systems may need a SIP-ISDN gateway. A strong internet connection is essential.
Get a free missed-call audit. We’ll show you how many calls go unanswered after hours and at busy times, and how many Lisa, our AI receptionist, would have caught.