Virtual PBX, also known as cloud PBX, is a telecommunication network used within an organization or a company. The users of this system can communicate within the company or outside the world by using the internet, usually VoIP (Voice over Internet Protocol) technology.

Virtual PBX for Small Business

For small businesses, Virtual PBX provides inexpensive business VoIP telephone service. It’s a modern and fast-growing technology that can help in the accomplishment of the telecommunication needs of small businesses. The Virtual PBX system allows small business telephone systems to reach enterprise-level features like auto-attendants and voicemail. Small business telephone systems, small initiatives, freelancers, and business persons with Virtual PBX phone systems can create a professional image in front of sellers, investors, and customers.

Such type of PBX system for small business is quite simple, affordable, and flexible. Virtual PBX phone systems are in the cloud so there is no need to buy highly expensive computer equipment. There are substantially inexpensive and come up with smart features like:

• Text messaging
• Autoreply
• Call menu options
• Voicemail
• Call forwarding, and much more.

How does Virtual PBX work for small business?

The set up of the Virtual PBX phone system is simple there is no need to buy servers, cables, and software updates, or IT personnel because it works in the cloud. It generally works with cell phones, computers, and laptops. It can be set up online. The best Virtual PBX phone system needs some time to create a user-friendly set-up that demands some technical knowledge. You can easily set up your telecommunication system for your small business just in few minutes.

• Firstly, select the local or toll-free number,
• Add team members,
• Add extensions,
• Select a device that will ring first when a customer dials your business number,
• Record greeting audio,
• At the end, set-up the call forwarding procedure.

When the caller calls, the call is sent to the virtual PBX, here the caller is greeted by an auto-attendant, then it is processed further, and sent to the available device according to the call forwarding scheme.

Benefits of Virtual PBX for small business

The key benefits of virtual PBX for small business include:

1. Cost-effective: Virtual PBX phone system is affordable for small businesses when compared to equipment-intensive system and landlines. Call charges are much cheaper you just need an internet connection and you get to go. All the set-up is handled by your provider just in fewer costs.
2. Professional look: Small businesses and initiative organizations are dynamic and facing challenges constantly. Virtual PBX provides a professional and reliable image to callers and customers for inbound calling plans.
3. Productive: It can work anywhere no matter where you and your employees are located. It means work continues even if you are not in the office. Voicemails and faxes can be sent to your email account. Calls can be routed to your mobile phone you just have an internet connection
4. Good call quality: Virtual PBX phone system uses VoIP technology and this technology used the internet to transmit calls. It provides good audio quality and there is also no crackling or dropping of calls.
5. Select your number: If you want a local number but based somewhere or even overseas then Virtual PBX enables you to be physically anywhere in the world.
6. Scalability: Once your business starts to grow you can upscale your business from Virtual PBX to Hosted PBX if you want. Up-scaling is fast and trouble-free.

Best virtual phone system for small business

OPTIMIZED VoIP provides the best virtual phone system for small businesses. OPTIMIZED VoIP is an ideal solution for small businesses when they need a flexible, inexpensive, and best quality telecommunication network. It allows its users to create a professional image all the time, nevertheless of where your employees are working from. We include several features that are necessary for the development of any small business like voicemail, voicemail transcription, call screening, online texting, and much more. We provide the best multiline phone system for small businesses. You may also get VoIP for medical offices in New York.

Conclusion

From all the discussion we conclude that Virtual PBX is the best choice for the initiative businesses, mom-and-pop shops, freelancers, and small owner-managed businesses. It provides reliability and scalability that are needed for the best communication service at a very less cost that can be easily affordable for small businesses.