RoutVox provides an all-in-one VoIP full-service solution for small businesses in the medical sector. We provide toll-free, local and fax numbers, as well as unlimited calling with desktop phones and mobile apps.
So you have a medical office where patients come in once in a while. You know you can’t run your practice without a working virtual phone system. Imagine a patient calls your office and gets a busy line.
It could be worse: you don’t know about the phone issue until you wonder why you haven’t received any calls in the past two hours. By the time you realize what’s going on, three patients have canceled appointments, along with four other calls to schedule one. A few weeks later, your marketer points out bad Google reviews saying “patient unable to get in touch with the receptionist.”
Any doctor who has been in business for a while knows this scenario is common.
A doctor’s office is a small business: one person at the front desk and maybe one or two exam rooms. Most practices don’t have an IT person, and a full-time one isn’t cost-effective.
Think of an IT person like a family doctor, and a voice engineer like a specialist. A family doctor sends a patient with a broken foot to a foot specialist. In the same way, an IT person calls a phone company to talk to a voice engineer who specializes in phones.
Medical offices use RoutVox for the following reasons:
If your bill is $250 a month, we can most likely bring it down to $200.
We set up and maintain everything for you.
24/7 top professional support.
Full-service, intuitive technology.
Most small practice owners need constant support and guidance because they’re too small, or can’t afford, a full-time IT employee. We become your phone department.
Mid-size means more than 500 employees (per Dell). These organizations usually have IT specialists, and we train them to manage VoIP. When staff move on, RoutVox is the backup: we take over the phone system or train the new IT person.
Not everyone can handle phone technology. Even IT consulting companies outsource VoIP work to RoutVox because it’s specialized. That’s how we save medical clients money.
We run our own VoIP platform for medical offices and partner with big carriers like Verizon, Spectrum, Optimum and RingCentral. These partnerships lower the cost of your VoIP solution and bring new technology to your practice.
Partnerships bring solutions like AT&T FirstNet, a wireless network for first responders and the medical organizations that work with them. When your practice needs to reach first responders, AT&T guarantees the communication happens.
Imagine it’s New Year’s Eve. Everyone is on the phone and many callers get a busy line. If your staff needs to reach another medical provider and RoutVox has set up FirstNet for your office, the call goes through. Regular users don’t get that guarantee.
Get a free missed-call audit. We’ll show you how many calls go unanswered after hours and at busy times, and how many Lisa, our AI receptionist, would have caught.